NinerNotice: Canvas Restored

Posted 5/08/2026

Thank you for your patience as OneIT worked to resolve this issue during such a critical time. All testing is complete to ensure it is safe to resume single sign-on for Canvas. Service is now restored to campus. More information about the outage is available on the vendor’s website. For students: For faculty: Questions? Next […]

Categories: NinerNotice

Thank you for your patience as OneIT worked to resolve this issue during such a critical time.

All testing is complete to ensure it is safe to resume single sign-on for Canvas. Service is now restored to campus.

More information about the outage is available on the vendor’s website.

For students:

• Logging in: You may log in to Canvas normally and complete any missing assignments.
• Assignment deadlines: If you had an assignment due during the outage that occurred between 4:30 p.m. Thursday, May 7, and 1 p.m. Friday, May 8, please work directly with your faculty to arrange an extension if needed.

For faculty:

• Logging in: You may log in to Canvas normally.
• Grading deadline: The deadline for grade submission has been extended to noon on Tuesday, May 12.
• Assignment deadlines: You are asked to extend reasonable flexibility to any student who was unable to complete their assignment because of the Canvas outage between 4:30 p.m. Thursday, May 7, and 1 p.m. Friday, May 8. Please communicate directly with your students about any necessary changes.

Questions?

• For technical issues: Contact the OneIT Service Desk.
• For questions about grading or deadlines: Email the Office of Academic Affairs at academicaffairs@charlotte.edu.

Next NinerNotice
Unless there is an unexpected change, no additional NinerNotices will be sent regarding this issue.