Terms of Reference

Review these common Emergency Management terms and phrases.

An approach for prevention, mitigation, preparedness, response, continuity and recovery that addresses a full range of threats and hazards, including natural, human-caused and technology-caused.
To create understanding of basic BCM and Emergency Management issues and limitations. This will enable staff to recognize hazardous scenarios or disruptions and respond accordingly. Examples of creating such awareness include distribution of posters and flyers targeted at campus-wide audience or conducting specific business continuity, emergency management briefings for operational staff and executive management. Awareness is less formal than training and is generally targeted at all students, faculty, staff and contractors.
A documented collection of procedures and information that is developed, compiled and maintained in readiness for use in an incident that will enable campus to continue delivering its critical products and services at an acceptable predefined level.
Business Continuity Planning is the process of developing prior arrangements and procedures that enable an organization to respond to an event in such a manner that critical business functions can continue within planned levels of disruption. The end result of the planning process is the BC Plan.
The process of analyzing business functions and the effect that a business interruption might have upon them. The Office of Business Continuity Planning will complete a BIA for each department once all departmental business units have successfully completed their COOP plans. The BIA provides information needed to complete a department specific business continuity plan.
Faculty and staff who are responsible for developing COOP plans are known as continuity coordinators. The Office of Emergency Management utilizes a unique template to capture critical information about each business unit. Continuity coordinators may also be the people responsible for activating their COOP plan.
COOP is a plan to deal with specific sets of adverse circumstances impacting a department or business unit, which includes loss of power, infrastructure, data, key staff or limited building accessibility. All business units will develop a COOP that lists typically three to five recovery steps per contingency. Since the most effective time to develop a response plan is before an emergency disruption, COOPs provide an opportunity to critically think through such procedures including how to reduce the likelihood of disruption.
A documented collection of procedures and information that is used to manage all official communication from the University, including internal messages to students, faculty, staff, media and external communication other than operational coordination.
The overall coordination of an organization's response to a crisis in an effective timely manner, with the goal of avoiding or minimizing damage to the organization's profitability, reputation and ability to operate.
The result when a natural or human-caused hazard takes place and impacts a community. The qualification of a "disaster" is such that a community is impacted psychologically and physically to the extent that normal daily functions are severely limited.
The strategies and plans for recovering and restoring the organization's technological infrastructure and capabilities after a serious interruption.
A University developed, or redeveloped, to minimize the human, environmental and property losses as well as the social and economic disruption caused by disasters. A resilient community understands natural systems and realizes that appropriate siting, design and construction of the built environment are essential to advances in disaster prevention.
The capability that enables an organization or community to respond to an emergency in a coordinated, timely and effective manner following the Incident Command System / National Incident Management System model to prevent the loss of life and minimize injury and property damage.
An emergency alert that is disseminated within seconds of confirmation of and intended to warn persons about an imminent threat (shooter, severe weather, gas leak) on/to campus using as few characters as possible. For campus emergencies, a NinerAlert will serve as an emergency notification.
The facility used by emergency response teams to support emergency response operations on the scene of an incident or disaster. The Incident Management Team will coordinate their support activities following the ICS model and provide logistics, resources and planning assistance to their counterparts on scene.
Contains procedures that can be detailed and coordinated for emergency responders, which is developed and maintained by emergency planning staff.
Emergency support function means support, resources, program implementation and services that are provided to save lives, protect property and the environment, to restore essential services and critical infrastructure, and help victims and communities to return to normal life. It will be provided following campus or regional events. It serves as an operational-level mechanism to provide assistance to state, local and tribal governments or to federal departments and agencies conducting missions of primary federal responsibility. Such support functions involves a grouping of government and certain private-sector capabilities into an organizational structure.
A physical event which interrupts business processes sufficiently to threaten the viability of the organization.
HSEEP is a capabilities and performance-based exercise program that provides a standardized methodology and terminology for exercise design, development, conduct, evaluation and improvement planning. UNC Charlotte utilizes HSEEP to successfully exercise and train emergency personnel during simulated emergencies. HSEEP constitutes a national standard for all exercises. Through exercises, the National Exercise Program supports organizations to achieve objective assessments of their capabilities so that strengths and areas for improvement are identified, corrected and shared as appropriate prior to a real incident.
A condition under which deadly force or probable harm may occur to persons on campus.
An occurrence that threatens disruption.
ICS is a standardized, on scene, all-hazards incident management approach. ICS allows for the integration of facilities, equipment, personnel, procedures and communications operating within a common organizational structure. It enables a coordinated response among various response teams, jurisdictions and functional agencies, both public and private. ICS establishes common processes for planning and managing resources, and is a subcomponent of the National Incident Management System (NIMS), as released by the U.S. Department of Homeland Security in 2004.
An interagency entity established to coordinate and disseminate information for the public and media concerning an incident. JICs may be established locally, regionally or nationally depending on the size and magnitude of the incident.
Any sustained action to reduce or eliminate long-term risk to people and property from hazards and their efforts.
A technique that identifies threats, vulnerabilities and impacts. Based on the results of the risk assessment, mitigation and risk treatment measures will be identified such as decreases to disruption likelihoods, shortening the period of disruption and limiting the impact of a disruption.
A process for temporarily seeking an accessible area for immediate safety, such as a classroom, for persons in an affected location where personal safety has been compromised.
The Office of Emergency Management periodically supports annual exercises to train and evaluate readiness capabilities campus wide. The use of staff and students to support exercise design, development, conduct and evaluation is an important method for generating greater awareness campus wide while eliciting support from the campus community. The Test, Training and Exercise (TTE) program fulfills the University's need to practice emergency plans.